Hilton Mississauga/Meadowvale - 6750 Mississauga Road Mississauga, Ontario,
Tuesday, November 15, 2022
1:30pm
Trade Show Floor Opens
Hazel McCallion Ballroom
Conference Welcome
3:45pm
Hazel McCallion Ballroom
Lynn Cassidy, Executive Director, Ontario Charitable Gaming Association
Peter McMahon, CEO, Commercial Gaming Association Ontario
4:00pm
Opening Keynote Address - The Ontario Gaming Market
Hazel McCallion Ballroom
Jim Warren, Chair, Ontario Lottery and Gaming
Lalit Aggarwal, Chair, Alcohol and Gaming Commission of Ontario
Duncan Hannay, President & CEO, Ontario Lottery and Gaming
Tom Mungham, Chief Executive Officer, Alcohol and Gaming Commission of Ontario
5:00 - 6:30pm
Opening Reception & Trade Show
Hazel McCallion Ballroom
Wednesday, November 16, 2022
8:00am
Breakfast & Trade Show
Hazel McCallion Ballroom
Your Associations – Scope and Challenges
9:00am
Hazel McCallion Ballroom
For the past 20 years, Lynn Cassidy and Peter McMahon have been instrumental in leading and navigating the challenges faced by the charitable gaming sector in Ontario. As we continue to face challenges, having strong associations is paramount to the charitable gaming sector’s success. Learn about the scope of the challenges facing the industry and plans to navigate these challenges.
Speakers:
Lynn Cassidy, Executive Director, Ontario Charitable Gaming Association
Peter McMahon, CEO, Commercial Gaming Association Ontario
9:50am
iGaming Ontario
Hazel McCallion Ballroom
In April 2022, Ontario opened its internet gaming market to the Commercial (Private) Sector, the first in Canada. The creation of iGaming Ontario (iGO), a subsidiary of the AGCO, responsible for conducting and managing the new market as well as overseeing the commercial aspects, has been positively received. Hear how the organization has achieved this early success and where it is heading from here.
Speaker:
Martha Otton, Executive Director, iGO
10:40am
Coffee Break & Trade Show
Hazel McCallion Ballroom
11:10am
Charitable Gaming. Community Good. - Growing the Brand
Hazel McCallion Ballroom
The Charitable Gaming. Community Good. (CGCG) brand was developed to assist in promoting greater awareness of the impact charitable gaming makes across Ontario. OCGA engaged the Branderos agency to develop a marketing strategy for the brand which includes local tactics and social media tools. Hear about the collaborative approach to engage charities and operators in spreading the word about our unique ability to positively impact local communities.
Richard Toker, Partner, Branderos
Michael Halbmeier, Digital Analytics Consultant, Branderos
Speakers:
12:00pm
Play Smart Update
Hazel McCallion Ballroom
PlaySmart is OLG’s award winning responsible gambling program. PlaySmart delivers enhance value to the Player Experience through a range of facts, tools and advice to help players make informed choices about their play. Hear the latest exciting responsible gambling approaches and how it impacts cGaming.
Catherine Meade, VP - Community, Sustainability and Social Responsibility (OLG)
Lorelle Muller, Director – PlaySmart Centre (RGC)
Speakers:
12:30pm
Lunch & Trade Show
Hazel McCallion Ballroom
1:30pm
Brand, People & Data (Concurrent)
Hazel McCallion Ballroom
The future of cGaming will be shaped by participants who place Customer Experience (CX) at the centre of everything they do. Effective data and analytics practices can significantly improve the efficacy of CX initiatives, becoming a secret weapon to building your strategies, establishing a unique brand and achieving your business goals. Come and join our passionate panel conversation on the potential of CX and data in helping the cGaming industry drive measurable growth.
Moderator:
Panelists:
David Fraser, Senior Director, cGaming, OLG
Michael Magli, Senior Manager Product Portfolio, cGaming, OLG
Cedric Salibi, Senior Director, Land Based Gaming Planning & Performance, OLG
Social Media Tools – Promoting Awareness (Concurrent)
Compass & Greenwich
Social Media platforms play a critical role in the promotion of a Brand's products, services, and awareness. The CGCG brand has launched this important component as part of its overall strategy to drive awareness. This session will discuss the various platforms and best practices to drive results including a focus on existing Stakeholder platforms to drive overall success.
Speaker:
Theresa Place, Theresa Place Media
2:15pm
Coffee Break & Trade Show
Hazel McCallion Ballroom
2:30pm
Changing Face of Compliance (Concurrent)
Compass & Greenwich
As the cGaming Sector evolves so do the requirements of the compliance framework and its role in the business. This is an opportunity to learn more about the current developments in AML, Player Sustainability and Know Your Player and how this will merge into our compliance landscape.
Don Bourgeois, Advisor, CGAO
Derek Ramm, Director (AML), AGCO
Speakers:
E- Raffles (Concurrent)
Hazel McCallion Ballroom
This session will feature charities /non-profits that have conducted e-Raffles. Hear about their experience with this fundraising tool.
Moderator:
Panelists:
Sam Goodwin, Policy and Government Advisor - OCGA
Denis O'Sullivan, Knights of Columbus – Credit Valley
Olikha Mawji, Chief Financial Officer, Alzheimer Association of Peel
Ken Coulter, Rotary Club of Oakville Trafalgar
